For thermostats, products are shipped via FedEx or USPS. The box will be marked with a label shipped from Lightbulbs.com.
If you have not received your order, please refer to the tracking information that was provided and contact the shipper (FedEx or USPS).
For partial shipments, missing items, or wrong items, please contact customer support via email at efficiencyworksstore@care.enervee.com or via phone 888-609-1013.
Orders could take up to 14+ days to be delivered.
For all other categories fulfilled by Best Buy, shipped products will arrive via FedEx, UPS or USPS from Best Buy.